Location Lahore Pakistan Team Jazz Business Description Grade L2 As one of the leading employers in the country Jazz epitomizes the philosophy that each Jazz employee is passionately living a better every day inspired and enabled by visionary leadership a unique professional culture a flourishing lifestyle and continuous learning and development Our Team You As one of the largest private sector organizations in Pakistan our objective is to continue to change the lives of our 63 million customers for the better This is an opportunity for someone who wants to be part of something transformative someone who can play a critical role in driving our success Together we can empower millions more with the tools necessary to progress in an increasingly digital economy What the first 30-60-90 days in the job will look like -Within 30 days you will Attend and graduate from companywide on boarding process along with detailed orientation program where you will learn Jazzs values business and products Meet with the B2B Service Delivery team to understand the strategy of the function in line with Organization strategy and company road map Have discussions with members of other teams to understand how each function at Jazz contributes to the overall success Understand Service Delivery Teams functions and how your role fits into the overall strategy and function You will understand Business SOPs processes who are the stakeholders get aligned to the ongoing tasks projects and deliverables Develop in-depth understanding of Jazz philosophy and frameworks Ensure that all functions of Service Delivery and activities are handled within defined KPIs according to agreed operating procedure with focus on enhanced customer experience -Within 60 days you will Do project management deployment of B2BB2GES projects as per designed solution Arrange client end permission wherever required Coordinate with NOC teams for configuration and troubleshooting of last mile connectivity Develop understanding of the tools being used in Service Delivery for internal teams coordination -Within 90 days to onwards you will ES products provisioning and support Do coordination with Transmission teams for work order issuance on Micorwave and optical path Equipment issuance for P2PPMP Metro Fiber Last mile deployments Configuration of various CE devices like Fortigate Juniper SRXSSG Planning and configuring CE deliver for BGP Failover Coordinate for testing of new productsservices for viability Engaging with Corporate Support team for L2 support of running clients Visit client end for testing and troubleshooting of delivered services Testing and delivery of Fixed Voice services like SIP TrunksSIP accounts A Bit About You We are looking for someone who has two 3 or more years of Project ManagementRSIP Voice experience Should have Excellent verbal and written communications skills interpersonal and collaborative skills with certification such as CCNACCNP with knowledge of BGPOSPFGREIPSECSIPSwitchingQinQ Heshe should have demonstrated ability to manage projects and time effectively utilizing resources and project plans to meet deadlines Females are encouraged to apply for this role A Bit About Us The Service Delivery team is part of the Fulfilment Department within the Jazz Business Division The team is responsible for managing B2BB2GES products provisioning and support at Jazz The structure of the team you will join is A 14-member team including the department head with 3 sub teams You will be part of a 4-member sub-team reporting to a Manager Service Delivery The two 02 specific tasks that team was working on in the last 6 months with results Delivery and support of various B2BB2GES Products and Services Testing and implementation of new productsservices The three 03 must have past experiences the candidate should have Effective communication interpersonal skills Team Player Excellent IT networking Voice skills The two 02 must have technologies the candidate should have Computer or Electronic or Telecom Engineering IT networking Essential skills must have In-depth knowledge of RS MPLS SIP BGP Project management

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